The FDIC has published logo updates, including a new digital sign to be displayed at deposit taking ATMs. The digital sign must be displayed ".... clearly and conspicuously in a continuous manner..."

We currently have Member FDIC displayed on the opening screen, but once the user starts the transaction, the screen changes to ask questions about the withdrawal (amount, account, etc.). I'm not sure how we can support the transaction and display the digital sign continuously.

Any ideas?

Only for those devices put into service after January 1, 2025, I thought?

For a machine put into service before 1/1/2025 that does not provide access to nondeposit products, you have two options. You can affix an FDIC Official Sign (like the ones at your teller stations) to the front of the machine), or use the new official digital sign on the home screen and each transaction screen or screen relating to deposits. You don't have to do both. The "stick the official sign on the enclosure" option remains available after 1/1/2025.

If you go the route with the FDIC official sign stuck on the front of the ATM, you will have to keep an eye on it and replace it if it it's vandalized so that it is no longer "clear and conspicuous."

You can hang a physical sign, if it's an existing ATM. That's my current plan.
328.4 (b) ATMS or like devices that do not offer access to non-deposit products....
(1) Displaying the physical official sign as described in 328.2 on the automated teller machine, subject to paragraph (f); OR
(2) Displaying the FDIC official digital sign....

Relying just on "Member FDIC" on your first screen will not cut it as of New Year's Day 2025.

If the ATM does not provide access to nondeposit products, must the new official digital sign also be on each transaction screen or screen relating to deposits? Or, must the digital sign be on each transaction screen or screen relating to deposits only if the ATM provides access to nondeposit products?

If you don't provide access to nondeposit products, and your ATM is placed in service before 1/1/2025, you can comply by just sticking the FDIC official sign on the face of the ATM. You don't need to include the official digital sign on any screens. You will need to check the ATM periodically to make sure that stuck-on sign is still there and still legible. If it's been removed or vandalized so it's no longer clear and legible,. You will have to replace it promptly, so get a supply of the signs for backup.

If you put the machine in service before 1/1/2025, you can go the other route and use the official digital sign. It will have to appear conspicuously and continuously near the top of the "home" screen, near the bank's name. It also has to appear on each transaction page or screen relating to deposits.

If you put the ATM into service on or after 1/1/2025, you have to go the official digital sign route.

This is laid out pretty clearly in new section 328.4, which you can see HERE.

Has anyone found an official downloadable image file for the new FDIC official digital sign? I still can't find it on the FDIC's online catalog. While the final rule provides specifications for creating the new sign, it doesn't end up matching exactly to the image included in the final rule.

does the gold sign stay on desks or is that changing as well?

Has anyone come across an implementation of the digital signage requirements thus far or any examples besides the logo itself?

You mean an example of some bank using it?

Yes

Not that I have seen.

I have a question about the ATM sign. What happens if we post the FDIC sign on the ATM and it gets ripped off and we don't know about it right away and someone complains about it to the FDIC, will there be some sort of grace period to get a new sign in place?

We require our branches inspect the ATMs on a daily basis. This includes making sure all signs are intact. Have extra signs in stock.