Mistakes happen. Even strong compliance programs can have a slip-up, and you may find your bank has wrongfully disclosed the Annual Percentage Rate (on a loan) or the Annual Percentage Yield (for a deposit product).
On "covered transactions" under the Ability to Repay Rules you are required to consider the 8 factors. But what does it really mean to consider each of the factors? What are the parameters of each of one? What do you include?
Recorded on June 21, 2013
Garnishments & Federal Benefit Payments, As Amended
It is well documented that it is easier to retain customers today than replace them tomorrow. What reactions do you get when you notify customers of an increased fee? These reactions are a barometer of customer satisfaction.
New disclosures, restrictions, requirements! In this presentation, you'll get the information you need to ensure that your institution will be in compliance with the new regulatory requirements...