02/02/2009
Can a car dealership give a copy of or show a customer his or her credit report?
12/01/2008
When granting open-end credit card accounts is it necessary for the bank to call the applicant (if the phone number is provided in the bureau statement) in the event that they have an extended fraud alert on their bureau or can the bank leave a message and accept a return call from the applicant and verify the applicant's bureau contact phone number from the bank's caller ID? Does the bank have to call the bureau contact number of a card holder (with an extended fraud alert on the bureau) who requests a credit line increase or to have an account reactivated and new plastic sent or are these two scenarios exempt from FACTA verification compliance?
10/27/2008
We have a customer requesting that we change the history reported to his credit bureau from derogatory to good. Is there any regulation that we could provide to the customer to state that we are not obligated to comply with the request?
08/25/2008
Are financial institutions required to report consumer loan activity to the credit bureaus? Where do I locate this information?
05/26/2008
If a bank pulls a credit bureau report on a potential customer must it report that fact to the customer in the Notice of Action Taken?
01/28/2008
Are we always required to provide the Credit Score Disclosure Statement(CSDS) prior to closing on all real estate, including interim construction (short-term with permanent take-out letter)? The credit bureau report is provided by the permanent take-out lender.
08/13/2007
I am trying to find a definitive answer regarding FCRA adverse action notice requirements on a commercial loan request to a sole proprietorship when the consumer credit bureau is used as part of the decision. Does an FCRA adverse letter need to be sent?
01/08/2007
May we pull a credit report for an employee at the request of the employee?
10/23/2006
What are the rules or laws concerning Credit Reports and what can we tell our customers about their credit? Can we legally give our customer a copy of their Credit Report?
10/16/2006
Does the notice to the customer that the bank may furnish negative information to the credit bureau have to be given or mailed to each and every customer separately (i.e. Mr. and Mrs.) at the same address, and if so, where can I find the applicable citation or rule?