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Latest Compliance - Fee Income Topics

OD Fee Disclosures - Changing Order of Items Paid

07/21/2008

In our TIS disclosure we disclose our overdraft fee only, but not in the order that we pay overdraft transactions. We are considering changing to largest items paid first in hopes of increasing fee income. What, if any, disclosures do we need?

A Few Dollars More?

06/23/2008

We are looking for ways to increase fee income and raising our VSI premium was mentioned. Can we charge a few dollars over the actual premium and still be in compliance? Reg Z was the first thing that came to mind. Please let me know what you think.

Outside Vendor Paying for Customer Referrals

05/22/2006

We refer customers to an outside vendor for Merchant Services. The company we deal with has created an incentive program for these referrals. They have submitted one of our employees a check in the amount of $50 for a referral that resulted in a sale. I have read and understand the RESPA implications in regards to referrals in the mortgage lending area, but what about the Deposit side of the bank? Do we allow the employee to accept the check?

Understanding the Cost of Fee Income

04/01/2005

There is a common denominator to the leading issues on the compliance front burner. The issues are all point generated by concerns that consumers may not be treated fairly.

Unfair or Deceptive: New Warnings from OCC

10/01/2004

In Advisory Letter 2004-10, the Comptroller of the Currency advises national banks on credit card marketing and account management practices that may be unfair or deceptive.

Regulators Bounce Back

10/01/2004

From the beginning, the regulatory agencies have said it loud and clear: they don't like bounce protection.

Selling and the Customer

07/01/2004

When it comes to designing marketing campaigns, the marketing staff tends to view compliance with some skepticism - if not outright hostility.

When Compliance Backfires

06/01/2004

Regulatory burden is real. And it inhibits what a business can do. Sometimes banks bring it on themselves. This is certainly the case with overdraft protection.

FRB Studies Debit Card Fees

03/01/2004

Congress has asked the Federal Reserve to study the disclosure of fees imposed by account-holding institutions on debit cards issued to consumers.

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UDAP vs. UDAAP

12/01/2024

Where does the CFPB’s authority come in when they determine something is “Abusive”?

Member FDIC on the WWW

11/24/2024

Is there an FDIC requirement that the "Member FDIC" logo be on all our pages and link to the FDIC website?

Carte blanche to an Authorized Signer

11/24/2024

What are your thoughts on allowing customers to give an authorized signer access to their online banking and/or approving them to have a debit card? Would it make a difference if there is a form signed by the customer providing authroization and acceptance of liability for the transactions the signer conducts?

Can we bar debit card access at certain merchant

11/24/2024

If we feel that a debit card holder may be heading towards becoming a collections account due to excessive state lottery and state liquor store transactions on a daily basis, can we restrict the card from being used at those MCC transaction types?

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