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Regulatory Info: Late return claims

11/01/2001

Question: I write corporate platform procedures and would like to know if you have any Regulatory information concerning "Late Return Claims" or "Claim of Delay"?

Training: A How-ToEssential and Important

07/01/2001

There are many types of training that financial institutions are required to do. Some training is mandated by regulations, some by marketing, and some by good, old common sense.

Establishing a Customer Verification Process

05/07/2001

We are trying to establish a 5 point customer verification process. What are other financial institutions using? I've been told that it is not recommended to simply use social security and driver's license numbers as they are too easy to obtain on the internet.

Hats Off!

01/01/2001

by Barbara E. Hurst, Editor

It's the beginning of a brand new year and I'm going to take time out to pat a few of you on the back.
Here's a toast to:

CRA: Continuous Evolution

01/01/2000

If there is any area where we would like change to stop or at least slow down, it is CRA.

Truth in Lending

01/01/2000

Truth in Lending, and its close ally, Regulation Z, have been at the center of the compliance circle from the beginning.

The New Privacy Law

11/01/1999

The new banking law contains several provisions related to customer privacy. First, the act requires financial institutions to have a privacy policy.

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Most Popular Compliance Content

Stop Payment on Venmo Transfer

02/26/2023

A customer made a payment using Venmo over the weekend and it is pending against their account first thing Monday. The customer has discovered the transaction is a scam. Our customer has contacted Venmo who said there was nothing they could do. Can the bank put a stop payment on this payment?

Revoking Provisional Credit under Reg E

02/26/2023

Is there an exception to Reg E that allows us to reverse provisional credit in the event of a merchant credit to the customer? If so, is there a time limit?

Using Corporate Resolutions

02/26/2023

How should banks be using corporate resolutions with business deposit accounts? - Should we be documenting who has what authority to do what as stated in the resolution? - How do banks use them after the relationship has been established? Not all businesses have a corporate resolution created by an attorney, so what should the bank's true role be with these?

IRA Beneficiary wants a Trust

02/19/2023

This pertains to Roth IRAs: assume the owner is deceased and the beneficiaries are child 1 and child 2. They are wanting to close the IRA and would like check made payable to a Trust in the IRA owners name, is this allowable?

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