The financial institution that I work as a Compliance Officer for has just started charging for outdoing wires. We informed all customer by mailing new fee schedules that included the incoming wire fee. The customer has written a complaint to the state that he understood that the banks could not charge a fee at both ends (his bank sending and ours revceiving) on foreign wires. While I know this not to be true I have been asked to see if there is anything in a written Reg. that we could refer to in our response. If anyone knows where I might located this I would appreciate it.

Thank you

Wire transfer fees are not regulated and there is actually no requirement that they even be disclosed, unless your State requires it.