04/16/2007
Regarding FACTA Notice to Home Loan Applicant, if the bank does not pull a new credit report on a request to refinance an existing mortgage (or consumer loan secured by a 1-4 family residental property) do we need to issue the Notice to Home Applicant?
04/16/2007
Is the lender obligated to refund the appraisal fee paid by the applicant if the loan is subsequently denied? Is there a specific notice advising the customer of this potential cost risk that we as a lender should use, and if so, could we add that language to our Notice of Right to Appraisal?
01/08/2007
May we pull a credit report for an employee at the request of the employee?
03/13/2006
We want to start a promotion where we notify customers that they have been pre-approved for a Home Equity loan, what guidance can you provide and what regulation should I look at?
10/01/2005
Question: Our credit union is getting a substantial amount of returned mail from membership stating that the member is no longer at the last known mailing address.
03/07/2005
When a customer is denied a debit card, what kind of notice must he/she receive? At previous banks we used a form similar to an adverse action for loans, but it didn't have as much info on it. Where can I find this info in the regs?
03/01/2005
The Federal Trade Commission (FTC) has issued its proposed rule about free annual credit reports.
12/01/2004
The Regulatory Agencies issued a letter to all the banking associations regarding their request to postpone the effective date of the Fact Act, due to the absence of regulations and guidance for ma
11/01/2004
American Express joined the list of companies offering its customers different levels and types of identity theft protection.
10/04/2004
We are using a paperless system to take applications for deposit accounts. We would like to know if we can pull a credit bureau report at the time of opening a savings account without the customer's signature?