Most Popular Operations Content
Lottery check scams
09/01/2024
How do fraudsters take advantage of lottery winners?
Reversing provisional credit to overdraw an account
08/25/2024
I need to reverse provisional credit but the customer does not have the funds in the amount I need to reverse, can I proceed with the reversal of the provisional credit, which will put the account in a negative balance ? I understand we cannot charge any OD fees and will notify the customer we will honor checks, drafts, or similar instruments payable to third parties and preauthorized transfers from the consumer's account (without charge to the consumer as a result of an overdraft) for five business days after the notification. We must honor items as specified in the notice, but need honor only items that it would have paid if the provisionally credited funds had not been debited.
Front counter vs. back counter activities
08/25/2024
How do front counter activities differ from back counter activities?
SAR threshold for elder abuse
08/25/2024
Are the SAR reporting thresholds (dollar amounts - $0 inside, $5,000 suspect, $25,000 no suspect) any different for Elder Exploitation related reporting?
Reducing audit expenses through virtual audits
08/18/2024
How might virtual audits lead to lower audit costs?