01/05/2020
While questioning a person we suspected of conducting an internal fraud I noticed he kept picking at his clothing. I found it to be very hard to question him as this behavior persisted.
10/20/2019
Is the term “Equal Housing Lender” on our website sufficient or should we actually have the “Dog House” logo?
08/18/2019
I had a question regarding our website. We were wondering if we should have "Officer's" names on the website for each branch. I've kind of struggled with this one because they've been on there a long time and it seems most other banks have some staff on their sites, but is that opening us up to risks?
08/11/2019
I am a security officer for a financial institution. We had a robbery where a gun was shown to the victim teller. Today she entered my office to tell me that she saw the robber last night in a local store. Did she or didn’t she? How should I proceed?
08/04/2019
I am working next to a man who told me he purchased a new gun. He was talking about how much fun it would be to chase the CEO across the parking lot. Two years ago, he survived an active shooter incident.
07/28/2019
What is happening to Sarah? She was always so friendly! The last two months she has been a bear to work around. Today Sam said his dog had died, and she told him to “suck it up!”
06/02/2019
What is the most common gap in banks’ wire transfer fraud prevention programs?
06/02/2019
Is there a procedure that Reg E says we must follow to investigate a claim?
05/26/2019
What are the annual U.S. losses to wire transfer fraud?
05/19/2019
Are most wire transfer frauds focused at businesses or consumers?