01/01/2002
12/03/2001
We currently use an employee's social security number as their teller id number. Is this a privacy issue? Is this a misuse of the SSN?
10/08/2001
Young children are the customers of the future. Establishing a relationship with them now may enable you to build loyalty and a lifelong customer.
08/06/2001
How do banks intend to monitor their service providers to confirm that they are maintaining appropriate security measures to safeguard the bank's customer information? We are looking for a practical, reasonable way to do this.
08/06/2001
Do the GLB requirements concerning safeguarding customer information apply to affliates. (Specifically the data protection requirements that are required by July 1, 2001.) The holding company (financial) that owns the bank also owns 1/3 of a non-bank affliate.
08/06/2001
What is your take on disclosing the SSN on UCC documents? Are ther any Privacy issues that arise there?
08/01/2001
The passing of the July 1 privacy notices date passed with almost the same deafening noise as Y2K.
08/01/2001
One of the best explanations and outlines we've seen on the Gramm-Leach-Bliley Act appeared on July 6 in CreditCardManagement. Here it is.
07/02/2001
I seem to remember reading about the Nigerians now sending their fraud letters via email. We have someone at ourbank who received one at his home email. His question is, how did they get his email address?
07/02/2001
We have a customer (works for the government - always like them) that states "according to the Privacy Act of 1974 the Bank must give notice any time you receive two pieces of ID from a customer". The customer is inquiring why we don't have this statement on our signature cards. Of course I have never heard of this and searched for information on your web site. I came across an article entitled "I Won't Tell You My Social Security Number". This article refers to TINs and Zips but nothing about Driver's license. However I am assuming that Driver's License ID can be applied to this as well. Am I correct to assume this?