06/21/2010
Do all banks need to send out the opt-in/opt-out forms if they do not plan on charging any fees on those types of overdrafts?
06/07/2010
We reviewed our overdraft charges originating from the ATM and one-time debit card transactions, and concluded that we will spend way more on notification, changes and explaining the opt-in for Reg E than we will lose in overdraft fees. Are we required to do anything if we are going to leave all our customers opted out? We won't charge for these transactions; we have already disclosed our fees correctly, so is any action required?
05/24/2010
We have received conflicting advice on whether we can require customers to opt-in to the Reg E overdraft fees in order to receive a debit card. Can we or can't we?
05/17/2010
Must a bank send the opt-in notice to all of its customers, or may it send it to particular categories of customers, for example, only those customers that have used overdraft service in the past?
05/17/2010
Are we required to mail the Reg E Opt-in to existing customers if the bank chooses not to charge overdraft fees on the ATM or one-time debit card overdrafts? Is it mandatory?
05/10/2010
With the final rule on overdraft fees, do you suggest we change only the Reg E policy or our overdraft policy (very generic) or both?
05/03/2010
With Reg. E, if you opt out and then want to opt in, can you? If you opt in can you later opt out, can you?
05/03/2010
Concerning Reg. E and opt-in, should authorized signers, rather than an account owner, on an account be allowed to make the opt-in decision?
04/26/2010
Why should customers opt into overdraft protection under Reg E?
03/29/2010
Regarding Reg E and overdraft charges, currently our bank has a five day continuous overdraft charge. If someone is overdrawn five consecutive days, then we charge $15. If a one time debit or ATM charge causes the customer to be overdrawn, and he has chosen to opt-out, can we still charge the five day overdraft charge?