Statistics, Facts, & Such

According to Bank Administration Institute, training experts say that role-playing is one of the most effective and popular methods of training bank employees.

The Federal Deposit Insurance Corporation (FDIC) plans to raise bank premiums in 1991 by 63%. This means it will cost 19.5 cents for every $100 of insured account deposits in 1991. The 1990 rate is 12 cents per $100.

Some institutions have started using autodialers to aid in collections. Using a PC program to dial numbers in rapid succession and pass answered calls to operators, some collection departments have increased two to five customer contacts an hour to 20 to 35 calls an hour.

Institutions that run their own armored cars to service automated teller machines and transfer funds between their own offices may soon have the ability to sell excess capacity to customers. Fed is requiring institutions to show that offering the services won't harm competition locally, violate local branching laws, or affect safety and soundness in order to do so.

Large banking institutions charge more for regular checking accounts than small ones, according to an American Bankers Association survey. Large (over $1 billion) institutions charge an average of $5.02 per month, minimum of $500 to avoid fees, have an average daily balance of $2,400. Smaller institutions charge an average of $4.12 per month, minimum of $300 to avoid charges, have an average daily balance of $1,447.

That same survey also revealed that smaller institutions process more checks per account (26 to 33 per month) than larger institutions do for each account (18 to 20 checks per month.)

TELLER ALERT!-The United States Treasury estimates there are about six million uncashed government checks one year or older being held by the public, with a dollar value of over $2.5 billion. They will all be void as of October 1, 1990!

Copyright © 1990 Bankers' Hotline. Originally appeared in Bankers' Hotline, Vol. 1, No. 8, 8/90