04/28/2024
If our customer deals in cash does that make him or her suspicious for BSA?
04/28/2024
What is the bank depositor fee that the CFPB suggests may be an unfair act or practice?
04/28/2024
We have a client who deposited over $10K into the "Estate of XXXXX" account. When creating the CTR is the Estate the beneficiary on the CTR? The only other person on the account is the Executor.
04/28/2024
Is it a good idea to provide a separate “NO INSURANCE” disclosure to all box renters?
04/21/2024
Our regulators want us to file a SAR when a non-customer cashes a check at our institution and in the memo line it says something like “air conditioning repair”? How do we do this?
04/21/2024
What financial institutions are affected by the CFPB’s guidance on surprise overdraft and depositor fees?
04/21/2024
We have a number of deposit accounts that were opened where the accountholder desired to have two signatures required for withdrawals. As this has become burdensome for bank staff to verify the incoming clearing checks, we would like to eliminate this requirement. For the existing account holders, what, if any, notification is required?
The account agreements on file currently state "Except as otherwise provided by law or other documents, each of the undersigned is authorized to make withdrawals from the account, provided the required number of signatures indicated above is satisfied." The number of signatures above on the signature card states 2.
04/21/2024
When opening a safety deposit box, would you put a school into an association/organization, or a governmental entity account type? We are seeing that both have been used in the past.
04/14/2024
One of our consumer customers overdrew her account and we returned the check unpaid. The payee converted it to a re-presented check (RCK) ACH entry that we paid. Our customer claims the ACH entry wasn’t authorized. Should we handle her claim as a Regulation E error claim?
04/14/2024
If a beneficial owner or company applicant’s acceptable identification document does not include a photograph for religious reasons, will FinCEN accept the identification document without the photograph?