04/07/2024
We had a problem with debit card claims so we modified our deposit agreement. If they don’t cooperate in the claim process, we can deny it. Do you think this solves the problem?
03/31/2024
What are some acceptable forms of identification that will meet the reporting requirement?
03/31/2024
A supermarket converted a payroll check drawn on our business customer’s account into an ACH BOC (back-office conversion) entry. Our customer didn’t authorize the conversion, and she’s upset. Can we return this entry?
03/31/2024
I just inherited the function of managing the vendor due diligence in my bank and I am little overwhelmed. Where do I start?
03/31/2024
What if our bank is considering co-developing a digital product with a fintech that we have worked with in the past? Is this relationship managed in the same way as other fintechs?
03/24/2024
When can we require a customer to provide a WSUD?
03/24/2024
Does our current system of vendor due diligence risk ratings need to be more detailed or are we good to just have a 3-tiered risk rating category like High, Medium and Low?
03/24/2024
Is there a requirement to annually report beneficial ownership information?
03/24/2024
Can you please advise if IOLTA sub accounts needs to have W-9 signed by the attorney's client, considering the interest goes to the state of bar association (at least here in NJ).
03/24/2024
Is a DBA (Doing Business As) certificate a requirement for CIP purposes?
In Arkansas, it is required that a DBA certificate is on file with the county clerk for businesses.