Insider overdrafts
02/26/2017
What restrictions does Regulation O place on overdrafts?
Kelly M. Owsley, CRCM is Director of Training Services for Compliance Resource, LLC. Kelly's career in banking began in 2000. Since then she has worked for financial institutions ranging in asset size from $250 million to $3 billion. Kelly has worked in numerous areas of the financial services industry including retail branch management, lending, product development and training. In addition, Kelly spent three years in a training and development role with CUNA Mutual Group servicing the largest credit union in the United States. Most recently, she served as the Vice President of Compliance, BSA Officer, and CRA Officer for a community bank in Kentucky where she was responsible for implementing and training all compliance related topics. Kelly holds a Bachelor of Science degree in Accounting from the University of Kentucky and is a Certified Regulatory Compliance Manager.
02/26/2017
What restrictions does Regulation O place on overdrafts?
02/26/2017
Regulation E’s “Procedures for Resolving Errors,” along with that section’s Commentary, neither addresses nor prohibits banks from requiring helpful documentation such as police reports or signed and notarized affidavits. Are such actions are OK?
02/19/2017
For those banks with an automated overdraft protection program, such as bounce protection, does a switch from a ledger-balance method to an available-balance method for the purpose of determining an assessment of an overdraft fee create any consumer issues?
02/12/2017
Is the concept of “redlining” still an issue in 2017?
02/12/2017
If you use a vendor that provides credit scores from all 3 bureaus and you only use the score/reasons from one bureau for the denial, do you use that specific bureau's name and address or the actual vendor that supplied the report for your adverse action notice?
02/05/2017
May a lender delay the processing of a home loan application because an applicant is on maternity/paternity leave?
02/05/2017
In regards to the check box options on an adverse action notice, as a commercial lender, I would like to add “Length of time in business is too short” as we do deny credit to many newly established companies (per our credit policy). So my question is this: Can I create my own reason or is there a specific set of reasons that I need to adhere to? Where does ‘length of time in business too short’ or verbiage to that effect fit on an adverse action notice?
01/29/2017
Is a financial institution required to sign a consent order?
01/29/2017
If you do a preapproval/prequalification where you have five pieces of information (not the property location) and the customer is approved for an amount but the customer never comes back to the bank, what is the proper procedure?
01/22/2017
For purposes of adverse action notices, on a loan application where the appraised value came in low, would the appraisal be considered information from a third-party?