During this webinar, we will bring you up to speed on all things BSA and OFAC for 2024. It’s been a busy year as beneficial ownership continues to roll out amidst legal battles. New National Risk assessments have been published and crime abounds.
FridayMay 17, 2024
UDAAP: Dissecting Complaints, Enforcement Actions, Exam Is
In 2024, what are the big topics for UDAAP? During this program we will review the fundamental issues for unfair and deceptive practices. We will also relook at our complaint programs as tools for managing unfair practices.
Poor box relocations, recent law enforcement (search and seizure) vault raid, incorrect box drillings, sloppy recordkeeping and many nationwide financial institutions now eliminating safe deposit box services, have significantly impacted our industry
Your bank or credit union expects tellers and others who handle checks for the institution to do so accurately, efficiently, and carefully. You also expect those checks to be handled with minimal risk of losses.
That is what the CFPB fined nine mortgage lenders in in less than a four-month span in 2020 for false advertising. If one of your hats means you produce, audit, review, or answer to the advertisements your bank uses, this webinar is for
In March 2022 the CFPB announced it would be targeting unfair discrimination in consumer finance. You have likely heard and may have even said, “there is no fair lending equivalent for deposits.” Well – now there is.
Recorded on May 09, 2022
Opening Deposit Accounts Online—CIP, CDD, Compliance and Ris
Just as there is a right way (and many wrong ways) to open deposit accounts, there is a right way to close and change them. Closing an account incorrectly can expose your bank to lawsuits and losses.
Recorded on March 24, 2022
15 Errors to Avoid When Conducting Internal Investigations
Internal fraud can cost financial institutions unrecoverable money and time. When the embezzler hasn’t been identified, emotions run high! Investigations launched in panic with the wrong leaders may cause unexpected complications.
One banker commented “Reg E hasn’t changed, so what’s to learn?” While the Reg itself and the commentary haven’t changed, interpretations of who is a financial institution, what is an error and who has to investigate those errors have.
When your bank receives a claim that an ACH charge to a customer’s account was unauthorized, you have to respond correctly and your customer expects swift results.