Unauthorized bank: Bluegate Industrial Bank USA

The Office of the Comptroller of the Currency (OCC) has been informed that an entity calling itself Bluegate Industrial Bank USA, N.A., purports to be an online financial institution offering regular banking products as well as loan services. Bluegate Industrial Bank USA, N.A., is not a licensed or chartered bank.

The website [www.bluegateindustrialbank.com], which was established on December 24, 2017, offers neither contact information nor a physical address. Potential “customers” are expected to create an account utilizing an online form.

Consumers who may have created an account on this website by providing personal information are urged to safeguard their identity. Information on identity theft recovery is available on the Federal Trade Commission’s website. Consumers who may have been victimized by this entity should file reports with the following agencies:

• U.S. Department of the Treasury, Office of Inspector General (OIG): by telephone at (800) 359‑3898 or by visiting the OIG website.
• Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s website.
• National Consumers League (NCL): by telephone at (202) 835-3323 or by e-mail. To file a fraud complaint, visit the NCL fraud website.
• Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The website offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
• Federal Bureau of Investigation Internet Crime Complaint Center.
• If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form.

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to

Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
Phone: (202) 649-6450
Fax: (571) 293-4925
www.occ.gov
occalertresponses@occ.treas.gov