Statistics, Facts & Such

The Roper Organization says "Owning your own business" is a very important part of America, according to 17% of people in the Northeast, 23% in the West, 25% in the Midwest and 28% of the South.

A Rockerfeller Institute study claims that customers are lost more often (68% of the time) over rudeness or indifference on the telephone than any other way.

At the ABA annual convention, over 300 bankers responded to questions. 88% of the bankers were from institutions with less than $1 billion in assets. 62% were from small towns. 59% said next year their bank will perform "better," 26% said "no change," 15% said "worse".

As for interest rates on loans, 67% of those bankers said they will be higher by this time next year; 27% said they would be about the same; 6% said they would be lower.

41% of the same bankers referred to above considered giving up their bank charters because of regulatory burden.

There were over 300,000 consumer bankruptcies in 1985. There have been over 1,000,000 filed this year.

The PULSE EFT Association in Houston conducted a survey of 400 ATM users and found that 75% felt "very safe" or "somewhat safe" while using ATMs.

ABA's Installment Credit Report shows the average consumer installment loan made in 1991 was $8,469; the average direct auto loan was $7,904.

343 Commercial banks surveyed by ABA in 1992 revealed 61% offered basic "no frills" banking accounts for lower income consumers in 1991 with the majority charging an average of $2.63 with no minimum balance requirement.

Copyright © 1992 Bankers' Hotline. Originally appeared in Bankers' Hotline, Vol. 3, No. 7, 12/92