CRA Reputation Risk

James Ballentine, ABA's Director of Housing, had an interesting observation at PCI's CRA and Fair Lending Colloquium. In running stories - and headlines - about pricing discrimination, news vehicles may do banks a disservice by discouraging applicants. He urged banks to take affirmative steps to protect their reputation and to send a positive message to these potential applicants.

Copyright © 2005 Compliance Action. Originally appeared in Compliance Action, Vol. 10, No. 15, 12/05