Articles

The teller had only been on the job three days in a financial institution that trained by the "one-on-one at the window" method.

Those fractions on the top of checks tell us a lot about the check itself.

Just about the time you thought you were up-to-date on all the regulatory edicts from Congress-here comes another one!

"Excuse Me-What Was That Again?"

Once upon a time there was a banker who was having problems with the examiner who was in his institution.

...But I've Seen Him In Here Before!

IMAGINE THE IMPACT ON OUR INDUSTRY!

Some Days NOTHING Goes Right !

An elderly customer approached an ATM one evening, and got ready to put her card into the machine when a "gentleman" walked up to her.

Are you always "in a hurry" these days?

As if we didn't have enough to think about with suspicious transactions, filing CTR's, filling out Criminal Referral Forms and training for bank secrecy, and money laundering, there has now been a

In the last issue of BANKERS' HOTLINE we referred to the New Account Application with the numbers 1-2-3-4-5 on the bottom.

Isn't it interesting that even as our lawmakers are addressing legislation that would require banks to cash checks for people who lack bank accounts and provide more low-cost services to the poor,

The United States Government authorizes paper money-currency-of certain amounts.

Whether we like it or not, the role of the financial institution's security officer is going to include much more responsibility in the near future.

The question has come up frequently when operations people get together on whether or not to charge a customer for service of a levy.

Mailing your letters, buying your stamps, and making a withdrawal from your bank account while you're in the post office may be a possibility in the near future.

WHAT THE SECURITY OFFICER OF THE '90s IS EXPECTED TO KNOW

By William R. Wipprecht

Bill Wipprecht is the Security Officer for Wells Fargo Bank, N.A. in California.

A respected, security professional posed a theoretical question to me recently regarding ideas on how to provide protection for the integrity of his staff.

Stress does not need to be a way of life, even if it is a fact of life. Sometimes we can't control the stresses that cause us problems.