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Tech Talk: AI assistants, embedded finance, instant payments, and more!

  • Instant payments: Risk management critical
  • Innovation through BaaS & embedded finance
  • Millennials: Personalized services are critical
  • White label banking platform
  • Block’s cash app direct deposits up 69%
  • AI virtual assistants in banking
  • Generative AI gives scammers more tools
  • Gen Z prefers banking via smartphone
  • The race to regulate AI risks
  • Spam, Scams & Breaches
  • Updates, Patches & Alerts
  • and on the lighter side...

Instant payments: Risk management critical
Consumers expect instant money movement into and out of all their accounts, safely and at the press of a button. Whether they are opening a new account, sending money to a friend, or collecting a payout on a sports bet — they expect brands in every industry to deliver on the promise of money mobility. PYMNTS.com has the details.

Innovation through BaaS & embedded finance
Banking-as-a-Service (BaaS) is becoming a predominant trend in banking. Are new players emerging in the banking ecosystem, and what is the role that banks will play in the future? has the details.

Millennials: Personalized services are critical
To reach the next generations of customers, businesses need to focus on consumer needs and provide personalized services — or risk losing them. PYMNTS.com has the details.

White label banking platform
Until now, it has often been too complex and uneconomical, especially for companies and organizations outside the financial sector, to add specifically relevant banking services to their core products. At the same time, more and more companies want to create modern offerings that deliver added value in the form of embedded finance solutions. has the details.

Block’s cash app direct deposits up 69%
A growing number of users, management said on the most recent earnings call, are using Cash App products and services, including depositing their paychecks directly to the Cash App Card. PYMNTS.com has the details.

AI virtual assistants in banking
“ChatGPT lowers the bar for people using AI,” Charles Morris, Chief Data Scientist for Financial Services at Microsoft, recently said during a Banking Transformed podcast. It's true; this AI chatbot is democratizing artificial intelligence…even if it lacks the “right direction and guardrails” for use as an automated teller in retail banking. has the details.

Generative AI gives scammers more tools
“Generative AI now gives scammers an easy and effective way of building confidence with their targets — using more convincing conversational text through a friendly online chat service, it’s possible to build enough trust and emotion between the attacker and their victim,” says Doriel Abrahams, head of risk in the US at fraud prevention provider Forter. PYMNTS.com has the details.

Gen Z prefers banking via smartphone
As smartphone security measures like biometrics become more advanced, more consumers feel safe conducting financial transactions via mobile, including over half of seniors and baby boomers. PYMNTS.com has the details.

The race to regulate AI risks
The dangers inherent to the abuses of AI technology, including inequitable discrimination and algorithm bias, disinformation and fraud, among others, make it imperative that governments move to regulate the technology appropriately, and fast. PYMNTS.com has the details.

Spams, Scams, and Breaches

Updates, Patches, and Alerts...

See what other current hot cyber and technology topics affecting financial institutions BOL users are discussing in the Technology Forum.

And on the lighter side...

Do you remember when Herman Munster was trapped in a bank vault?

First published on 05/12/2023

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