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Tech Talk: AI assistants, digital wallets, cloud platforms, and more!

  • Cloud Platforms are bridging the gap in banking
  • Financial crime: Tapping AI
  • The evolution of commercial banking
  • AI assistants boost financial efficiency
  • Digital services: Improving customer experience
  • Payments-as-a-Service for financial institutions
  • Digital wallets promote financial inclusion
  • Compliance-as-a-Service to combat fraud
  • Goodbye passwords. Hello voice authentication
  • Spam, Scams & Breaches
  • Updates, Patches & Alerts
  • and on the lighter side...

Cloud Platforms are bridging the gap in banking
Ainsley Ward, Vice President at CGI, discusses the disparity between large and small banks, the limitations of SaaS and shared service providers, the distinctions between delivering a regular SaaS solution and cloud deployment, and the impact of adaptive technologies on the industry. Finextra has the details.

Financial crime: Tapping AI
FIs are already utilizing AI and ML technologies to combat fraud report lower rates of fraudulent transactions and are less likely to experience an overall increase in fraud rates compared to those not utilizing these technologies, making the move all the more worthwhile. PYMNTS.com has the details.

The evolution of commercial banking
Watch the video to discover how the commercial banking landscape has changed in recent years amid tough economic conditions and how they have approached their own digital transformation strategy to keep on top of new tech advancements. Fintech Futures has the details.

AI assistants boost financial efficiency
As the finance industry becomes increasingly digital, financial institutions (FIs) are recognizing the potential of artificial intelligence (AI) assistants to automate tasks, improve customer experiences, and empower finance teams to focus on higher-value activities. PYMNTS.com has the details.

Digital services: Improving customer experience
The design challenge was to overhaul mobile banking's customer service by redesigning user journeys. The aim was to create an inviting and reliable digital banking companion, empowering users to enhance their financial decisions and money management, ultimately enhancing their quality of life. Finextra has the details.

Payments-as-a-Service for financial institutions
By joining the Swift Partner Program, the IBM Payments Center can now collaborate with over 11,000 banking institutions in more than 200 countries. They can efficiently deliver access, integrate, and develop new payment solutions. PYMNTS.com has the details.

Digital wallets promote financial inclusion
Digital wallets are a type of financial technology (fintech) that can help to promote financial inclusion. Digital wallets are electronic wallets that allow users to store and transfer money using their smartphones or other mobile devices. They can be used to make payments in stores, online, and to other people. Finextra has the details.

Compliance-as-a-Service to combat fraud
According to a news release, the solution lets banks in Europe and the U.S. streamline and automate compliance processes and deliver instant payments. “Finastra Compliance-as-a-Service helps banks take advantage of, and comply with, a range of instant payment infrastructures, including the FedNow® Service in the U.S. and TIPS in Europe, while mitigating the increased risks of financial crime.” PYMNTS.com has the details.

Goodbye passwords. Hello voice authentication
As voice technologies advance, financial institutions and fintech firms are making concerted efforts to incorporate voice authentication into their offerings, placing voices on par with other biometric markers like fingerprints and facial recognition. Finextra has the details.

Spams, Scams, and Breaches

Updates, Patches, and Alerts...

See what other current hot cyber and technology topics affecting financial institutions BOL users are discussing in the Technology Forum.

And on the lighter side...

A compilation of Ron Swanson's tech phobia on Parks and Recreation.

First published on 09/22/2023

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