Skip to content
Tips for Tech

Tech Talk: AI assistants, digital fraud, BaaS, and more!

  • The future of fintech development in banking
  • ATM & self-service software trends
  • Basel Committee publishes paper on digital fraud
  • Digital banking: Customer acquisition & engagement
  • Cooperation on open banking payments
  • AI assistants need to know a lot. Is that OK?
  • Digital customer expectations
  • Bill payments: Millennials drive mobile adoption
  • Checklist for choosing your BaaS provider
  • Spam, Scams & Breaches
  • Updates, Patches & Alerts
  • and on the lighter side...

The future of fintech development in banking
In the future, a number of noteworthy advancements will significantly change how we manage, invest, and do business, transforming the fintech scene inside the banking sector. Finextra has the details.

ATM & self-service software trends
Today, we are at the cusp of a self-service revolution where market players are required to be more efficient, innovative and customer-centric than ever before. The ripple effects of this change are being felt throughout the ATM industry, as longstanding conventions begin to shift. ATM Marketplace has the details.

Basel Committee publishes paper on digital fraud
This discussion paper provides a high-level assessment of the supervisory and financial stability implications of digital fraud for the global banking system. Its purpose is to elicit comments and feedback from a broad range of interested stakeholders. Finextra has the details.

Digital banking: Customer acquisition & engagement
In a highly competitive digital banking landscape, there is an imperative not only to acquire new customers, but to activate their engagement and drive ongoing loyalty. Providing a personalized and rewarding digital customer experience is critical to achieving business goals. Fintech Futures has the details.

Cooperation on open banking payments
Alipay+, the cross-border digital payment and marketing solutions provider, has announced a landmark partnership with leading European open banking platform, Yapily, to explore the application of open banking on various mobile payment platforms and enhance connectivity between consumers and merchants globally. Finextra has the details.

AI assistants need to know a lot. Is that OK?
Virtual helpers took a leap forward this year thanks to the rise of generative AI. OpenAI dazzled the world with ChatGPT roughly one year ago, and tech giants like Microsoft, Google, Amazon and Meta nimbly wove generative AI into their chatbots, search engines and digital assistants. But the new cohort of high-tech digital butlers also requires trust in Big Tech, a sizable ask after recent data breaches and controversies. CNET has the details.

Digital customer expectations
In recent years there has been growing discussion on the ability of financial institutions to adapt their services to the expectations of digital-first customers. What should financial businesses consider in order to offer a service that will meet digital customer expectations from a bank and financial services? Finextra has the details.

Bill payments: Millennials drive mobile adoption
Consumers are searching for ways to gain control over their finances and one crucial aspect of financial control is bill payment. Many consumers find the bill payment process frustrating and lacking in ease and convenience and while specific bill payment mobile apps may play this role, adoption differs by generation. PYMNTS.com has the details.

Checklist for choosing your BaaS provider
In Europe, the rise of banking-as-a-service (BaaS) is expected to persist due to continuous regulatory tightening. Acquiring one’s own e-money or payment institution license is extremely challenging without a sizable, experienced team, a large client base, and budget. To a large degree, this checklist also applies in the U.S. Finextra has the details.

Spams, Scams, and Breaches

Updates, Patches, and Alerts...

See what other current hot cyber and technology topics affecting financial institutions BOL users are discussing in the Technology Forum.

And on the lighter side...

"Scary Mommy" rounded up the corniest, most ridiculous bank jokes even your teller would giggle at.

First published on 11/17/2023

Briefing type: 

Banker Tools View All

A collection of useful resources for various areas of the bank which have been developed by members of the BankersOnline staff or have been created and contributed by users of the BankersOnline site.

Banker Tools

Penalties View All

Search Briefings

Briefing Archives