We're looking at onboarding Zelle.

The question came up in a round table discussion the other day about Zelle Standard transactions that settle over the ACH network, not an instant payment that settles on the Zelle Network.

The question was, are Zelle standard transfers that settle using the ACH Network covered by NACHA Operating Rules? Initial response, yes, but am not finding anything to support that response in Zelle Operating Rules.

Since it's on the ACH network, I can't see why it wouldn't be governed by them. Can someone talk me off the ledge of questioning myself?

it would depend how you are setting up your zelle processing.

for example, if you use a 3rd party to facilitate zelle, then that 3rd party will provide you a listing of transactions done through zelle, you use that listing to debit or credit your client, and that 3rd party will do a net settlement transaction for the overall amount you owe or owed to you via an ACH transaction. the individual items are not done via ACH, but the zelle network, so the only implication to nacha rules is the net settlement transaction to your zelle internal operating account.

i am not familiar how zelle settles the items if you sign up directly with them.

Thanks Happy! I reviewed the Zelle operating rules several times this morning, until I was spinning in my chair and finally came to that conclusion. Somewhere along the lines I interpreted a part of a conversation that a standard transaction would process on ACH, but operating rules state it still processes on the Zelle Network, even though funds don't move instantly.