It has been a long time since I have seen a TISA issue and I am hoping I do not have one. I have a situation where the APY earned is correct for the interest earned stated on the statement. The issue is that the interest earned is incorrect. When testing the APY earned for tolerance (.05%) do you use the interest earned stated on the statement or do you use the correct APY earned. I have never come across a violation of this sort.

Your help is greatly appreciated.

Your issue isn't the accuracy of the APYE, it is the systems accrual. Why is it wrong?

You are saying the disclosures are correct, the problem is that when you calculate the amount of the interest paid, it was to much or to little. That could point to much bigger problem.

We had set an accrual table to the wrong % once. We went back and re-calc'd all the applicable accounts, properly credited them (they were short) and sent corrected statements.