Was wondering if any of you would be willing to share any ideas on this topic:

We have been asked to establish some ratios/evaluation items to begin to track the efficiencies of our Operations Departments (Deposit Ops & Loan Ops). Some I was thinking of were expenses/total deposit accounts, same idea on the loan side. I have others but wanted to see if this was anything anyone else was tracking and if you would be willing to share.

THANKS!!

You could also evaluate the number of errors in a specific time period, for example an allowable number could be 3 errors within a six month period.