Was the modification requested by the consumer or was the customer past due, etc??? Otherwise, I - think the consumer is right if this a closed-end loan. IMHO - If the loan was performing as agreed, pulling a credit report to figure out whether to offer something to the customer (even a modification) would be marketing. Under what permissible purpose would a non- servicing, non-originating party operate. That would be like me pulling a report on you because you have a loan with Citibank.
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