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Andy Zavoina

Andy Zavoina, CRCM, is an Executive Vice President and Chief Relationship Officer with the Glia Group, Inc., best known for its interest in BankersOnline.com. He joined Glia and BOL in 2003.

Mr. Zavoina has been in finance and banking for over 42 years. Over 20 years were with a two-bank holding company which had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. He managed loan workouts, has been a consumer, commercial and real estate lender, managing those departments, as well as being his banks first Webmaster. He was responsible for compliance -management, -auditing, and -training for both banks.

Andy is a frequent webinar presenter for BOL Learning Connect and a key contributor to conferences put on by BOL Conferences, Inc. In addition, Andy teaches live presentations at state association schools and regional compliance organizations across the U.S. and has served on the faculty of national banking schools. He has written articles and lectured on many facets of compliance, the use of the internet and technology as a tool, as well as compliance in cyberspace.

As a BankersOnline Guru, Andy assists banks in every day, and not so every day, compliance questions on BankersOnline, BankCompliance.com and other organizations.

Mr. Zavoina is a recipient of the American Bankers Association’s Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He is a past Chairman of the ABA’s Compliance Executive Committee, the Editorial Advisory Board for the ABA Compliance Magazine and served as a member of the ABA’s Compliance School Board. He also served on the Texas Bankers Association's Compliance Committee.

He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers.

You can reach Andy on the Internet by using his e-mail address, andyz@bankersonline.com, or visiting https://www.bankersonline.com

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Recorded on January 19, 2021
 

Annual LENDING Compliance Recap

Annual LENDING Compliance Recap

It’s a fact of life, “you don’t know, what you don’t know.” Unfortunately, that never means you are not responsible for ALL of the compliance changes, updates and guidance that were issued in 2020.

Recorded on December 10, 2020
 

Auditing Websites

Auditing Websites

One recent court case held that disclosures on a website were not conspicuous because it was not set apart from other text sufficiently and other distractions on the page drew away the readers attention.

Recorded on November 19, 2020
 

Escrows, Yes, it’s that time again

Escrows, Yes, it’s that time again

If your bank does escrow statements at the year end, your busy season is fast approaching. There is no delay due to the pandemic for this deadline.

Recorded on November 10, 2020
 

Reg E Claims: Bare Bones

Reg E Claims: Bare Bones

You asked for it, Reg E claims, what you need to know to handle them in 0ne-hour. Is it fair when a consumer makes a dumb choice with their account info, and then wants the money back from the bank?

Recorded on September 29, 2020
 

Sweepstakes, Contests and Lotteries, Oh My!

Sweepstakes, Contests and Lotteries, Oh My!

The conundrum, a branch wants to raffle off homemade pies to raise money for a charity near and dear to the heart of those bankers. But is this a raffle, a contest or a lottery?

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