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Brian Crow

Brian Crow is Executive Vice President at Thomas Compliance Associates, Inc. in Chicago, IL. Brian brings 20 years of prior banking experience to the consulting field. He was most recently Assistant Vice President and BSA Administrator for a suburban Chicago bank, where his responsibilities included preparing the bank's annual BSA risk assessment and audit documentation. Earlier as Operations Officer at the same bank, Brian monitored AML activity, aided in the implementation of the bank's AML software, and designed the bank's authentication blocking program that helped to reduce debit card fraud losses by 95 percent. Brian's responsibilities also included managing the bank's Regulation E claims, managing the bank's courtesy overdraft program, reviewing Reg CC hold notices for accuracy, and processing claims for fraudulent signatures and endorsements.

Mr. Crow has been, and continues to be, an education consultant for BOL Learning Connect, conducting webinars that have covered VISA/MasterCard chargebacks, debit card compliance and fraud prevention for hundreds of banks. It was in this role that Mr. Crow was recognized as a Bankers Online Guru in 2011.

Like many of us, Mr. Crow began his banking career as a teller, working his way up to head teller and then branch management responsibilities. He earned a B.A. degree in Theology from Concordia University, River Forest, Illinois. Because of his education background, Brian has been given the unofficial title of "Security Evangelist" as he strives to help financial institutions protect their bottom line from losses related to fraud. You can contract Brian at b_crow@tcaregs.com.

Upcoming Training Featuring This Presenter

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On-Demand Training Featuring This Presenter

Recorded on April 23, 2018
 

Just the FAQs — FinCEN’s Guidance on Beneficial Ownership and Customer Due Diligence

Recorded on September 14, 2017
 

Mastercard & Reg E Error Resolution

Mastercard & Reg E Error Resolution

In April 2016 Mastercard reorganized all of its chargeback codes into four major categories, Authorization-related chargebacks, Cardholder dispute chargebacks, Fraud-related chargebacks and Point-of-Interaction errors.

Recorded on September 12, 2017
 

VISA and Reg E Error Resolution

VISA and Reg E Error Resolution

VISA rules and Reg E requirements often stack the deck against the card issuer. Worse yet, the rules for chargebacks often conflict with the regulatory requirements.

Recorded on May 17, 2017
 

Managing UDAAP Risk

Recorded on September 15, 2016
 

VISA and Reg E Error Resolution

VISA and Reg E Error Resolution

VISA rules and Reg E requirements often stack the deck against the card issuer. Worse yet, the card rules for chargebacks often conflict with the regulatory requirements.

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