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John Burnett

John Burnett joined Glia Group, Inc., and BankersOnline in 2004, and currently serves as Executive Editor. He is a 1990 honors graduate of the Stonier Graduate School of Banking and is an alumnus of the ABA National Compliance School, where he served on the faculty for several years.

John began his banking career in high school when he started as a teller at a $15 million bank that didn't have account numbers for its checking accounts (he says they actually filed by signature!) He joined Cape Cod Bank and Trust Company in 1971 and assumed the position of Compliance Officer in 1976. He also served as corporate secretary and secretary of CCBT's Board of Directors, as well as Clerk of the bank's holding company.

He was a member and Chair of the Massachusetts Bankers Association Legal and Regulatory Compliance Committee, and a member of the American Bankers Association Compliance Executive Committee and NCS/NGCS Advisory Board. He is a regular presenter of BOL Learning Connect webinars and a presenter at BOL Conferences events. As a BOL Guru, John assists bankers handle common and uncommon compliance challenges on the BankersOnline.com site and its paid subscription service, BankCompliance.com.

You can contact John via email at jburnett@bankersonline.com.

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On-Demand Training Featuring This Presenter

Recorded on April 12, 2022
 

DEPOSIT ACCOUNTS: Closings and Changes

DEPOSIT ACCOUNTS: Closings and Changes

Just as there is a right way (and many wrong ways) to open deposit accounts, there is a right way to close and change them. Closing an account incorrectly can expose your bank to lawsuits and losses.

Recorded on March 15, 2022
 

Managing Unauthorized ACH Items

Managing Unauthorized ACH Items

When your bank receives a claim that an ACH charge to a customer’s account was unauthorized, you have to respond correctly and your customer expects swift results.

Recorded on February 22, 2022
 

Overdrafts – A Current View

Recorded on January 25, 2022
 

Annual Operations Compliance Recap

Annual Operations Compliance Recap

Have you taken care of all the Operations changes on your list from 2021? Did you put out all those “compliance fires” that popped up (there certainly were some), or are there still some smoldering?

Recorded on September 21, 2021
 

When your Customer Dies

When your Customer Dies

When your customer passes away, family members left behind often know they need to do something about deposit accounts and other banking relationships of the decedent, but don’t know what they can and cannot do with them or with checks payable to the

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