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Cancelled Transaction and Right of Rescission

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Question: 
We have a customer who is refinancing his primary residence to purchase a vacant house and lot. Since we had a right of rescission with this loan the customer cancelled the transaction. Can we charge the customer for his fees incurred with the loan request?
Answer: 

No. Refer to section 1026.23(d). The consumer "shall not be liable for any amount, including finance charges." You need to make it like it never happened.

First published on 10/18/2015

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