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Commercial Account unauthorized transactions

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Question: 
Is a commercial account protected from unauthorized transactions? If a customer's account is hacked, and it is a commercial account, is there any recourse for the customer?
Answer: 

Certainly you have responsibility for the protection of the account, but it depends on how the money was taken. Do they have Reg E protections? No. It is for consumer accounts, not business.

Did you provide them with some other agreement/protections? Was the customer negligent in some way that will apply liability to them such as by allowing use of their computer and internet banking access to an employee? The bottom line is that a business is in a lesser position than a consumer, but it depends on how the loss occurred.

First published on BankersOnline.com 1/28/08

First published on 01/28/2008

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