Answer:
by Randy Carey: Once the customer is made whole from the bank, the customer is in no position to file a police report as they have not been damaged. The bank is the one that needs to file as the damaged party, if you think that would be key in gaining any unlikely restitution. I suggest you visit with your legal counsel regarding this strategy.
Answer:
by John Burnett: If you decide to file such a report, you certainly can ask, but cannot compel, your customer to assist in completing the report.