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CTR for Bank Error

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Question: 
If a customer doesn't truly deposit or receive over $10,000 in cash, but a bank transaction error causes it to appear that they did, should a CTR be filed or should the transaction just be documented appropriately? Example: A customer withdraws $8,000 in cash. The teller inadvertently runs the transaction twice resulting in software showing a $16,000 total withdrawn.
Answer: 

Of course, you would not report a bank error. What purpose would be served?

First published on 05/07/2023

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