Answer:
You have a good question.
- First you should have a Data Retention Policy and then a procedure.
- Your system should then be aligned to comply with the policy.
- Is there a specific timeline associated with data retention? no.
- What is a good rule of thumb?
- Depends on the data and the use.
- First is the email system. Typically it is a size allocation that relates to the user (and they need to keep their mail box cleaned up). If a mail box exceeds the allocated size the user is sent a warning message. If they do not respond and clean up the box, the system will lock them out, prevent them from sending or saving emails, or delete enough (automatically) to bring them into compliance with the storage requirements.
- Email system should be backed up each day. Back-up copies should be keep for at least six months and longer if needed.
- Back-up copies should be moved off of the Email system an on to a separate SAN (and rotated off)
Email Storage (during and care).
Note: You have two questions here.