Displaying Equal Housing Lender Logo

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Question:

I once read something that stated the Equal Housing Lender logo (EHL) should be displayed anywhere a home loan application is received. Should a national bank have the EHL logo displayed on each loan officer/customer service desk where home loan applications are received or is the lobby poster sufficient?

Answer:

Here's some information about the EHL Poster (referencing all banking agencies) from our Deposit Operations Desk Top Reference Manual. You can find the Manual in the BOL Store.

This regulation [Section 6-1500(2)(a) (Federal Reserve), Part 338.4 (FDIC), 24 CFR 109 (OCC), Part 528.5 (OTS)] requires institutions to display the poster in a central location within the bank where deposits are received or where home loans are made in a manner clearly visible to the public entering the area. The poster is not required at ATMs or drive-up windows. The poster should provide the name and address of the institution’s primary regulatory agency (FDIC, Federal Reserve, OCC, or OTS). The poster must be eleven inches by fourteen inches.

First published on BankersOnline.com 2/28/11