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Drag and drop directly into the customer’s loan file

Question: 
When does it make sense to drag and drop electronic files directly into a customer’s file?
Answer: 

Some document management systems allow users to drag and drop directly into a customer’s electronic loan file. This approach makes sense when the document passes QC and requires no editing or adjustment prior to uploading it, such as when a commercial customer sends an updated operating agreement as an individual email attachment.

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First published on 09/25/2022

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