Inaccurate exception reports may cause a financial institution to reach out to a customer or member at the wrong time. Asking for the same document multiple times can create unnecessary friction with the customer or member and negatively impact their experience with the financial institution.
Read about exception tracking.
Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.
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