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Handling a Reclamation

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Question: 
When a financial institution is sent a reclamation from the government for a deceased client are we required to send what is requested, even if the money is not in the account, or can we just send what is currently available in the account?
Answer: 

According to the Green Book, the Treasury's guide for participants in the ACH process for government payments, you are required to remit the lesser of the balance in the account or the full amount of the reclamation. If you remit less than the full amount of the reclamation request, be sure to follow other steps in the Green Book that may limit your institution's liability for any unpaid balance. Here is a link to the Reclamations section of the Green Book.

First published on BankersOnline.com 1/22/07

First published on 01/22/2007

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