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Identifying the bank that accepted a mobile deposited check

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Question: 
We just received a $750 check that was returned to us unpaid as a duplicate presentment. There is no information on the check to indicate where it had been accepted for deposit before we took it. How can I get that information, which I will need if we have to make an indemnity claim against that other bank.
Answer: 

The paying bank is probably the best source for that information. It should have an image of the first presentment of the check and the indorsement of the truncating bank (the one that accepted the image, but not the physical check, for deposit) should be there.

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First published on 10/29/2023

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