Answer:
by Randy Carey:
Since 1024.39 does not apply to HELOCs and the borrowers are not even past due, I am not sure of the question and why you would be instituting loss mitigation procedures on a non-past due loan just because they have a HELOC that is maturing.
Answer:
by John Burnett:
There is this: https://www.occ.gov/news-issuances/bulletins/2014/bulletin-2014-29.html, which conveys interagency guidance on Risk Management of Home Equity Lines of Credit Approaching the End-of-Draw Periods