My bank is adding an in-house credit card program. What do I do?!

I feel your anxiety. I’ve been in your shoes – twice – at different community banks, and know the pit-of-your-stomach feeling you are experiencing right now. In-house credit card programs are becoming more common, as banks eye the profitable product. I found there weren’t very many training programs to cover applicable credit card compliance rules (and there are a ton of them!), so I wrote one.