New Customer ID Verification Procedures

Answered by:

Question:

I oversee the bank website and have been told that new compliance guidelines will soon be in effect, making it mandatory for us to have customers use two different types of verification procedures. This would involve more than just a login and password; a second type of verification procedure would be necessary. Can you clarify exactly what we need to do to be compliant?

Answer:

Your answer lies in two resources I will recommend, Authentication in an Internet Banking Environment which is an FFIEC document and the webinar, Multi-Factor Authentication Issues and Choices, which you can order from the Banker Store (available after March 3).

First published on BankersOnline.com 2/20/06