Preventing Employees from Viewing Accounts

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Question:

Our bank has approximately 50 employees, and due to our size, numerous employees have access to other employee accounts. How should this be handled to make sure other employees are not trying to view these accounts?

Answer:

If your online system permits it, put all employee accounts behind an extra wall of access security so that employees in general can't get to them. Provide access to audit and, probably, HR personnel and to whoever else is needed to manage the accounts for overdrafts, stop payments, etc. And if you can do so, allow each employee to see his/her own account (but not do anything with it).

If that isn't possible, find out if access logs can identify who accesses any employee record and make it clear through the organization that unauthorized access to another employee's account will be met with discipline, to include termination.

First published on BankersOnline.com 11/21/11