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Record Retention & E-Statements

Answered by: 
Richard Insley | Guru Emeritus

Question: 
How long must I retain a print copy of an e-statement if the customer does not pick it up?
Answer: 
  1. You do not have to monitor e-statement files to determine that they have been "picked up."
  2. You do not have to print paper copies of e-documents in order to meet retention rules.
  3. Retention periods are the same for e-documents as for paper ones.

First published on BankersOnline.com 06/16/03

First published on 06/16/2003

Filed under: 
Technology
Filed under technology as: 
IT
Record Retention

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