Answer:
Provisional credit is not required, but the creditor may not try to collect the disputed amount until the investigation is completed. For the complete set of rules regarding credit card disputes, refer to 12 CFR 1026.13:
Provisional credit is not required, but the creditor may not try to collect the disputed amount until the investigation is completed. For the complete set of rules regarding credit card disputes, refer to 12 CFR 1026.13: