Resolving missing document exceptions can be time-consuming due to the variety of stakeholders to follow-up with and number of steps in the process. One missing document could require multiple touchpoints with a customer or member. Remembering to follow-up in a timely manner and through the proper channels requires careful planning and efficient systems.
Read about exception tracking .
Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.
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