Answer:
Record retention of email depends on the content of the message itself. Hold it as long as you would a traditionally written letter. The only exception I have read about would be an SEC specific retention policy that addresses securities.
The other files you will have on the tape may indicate how long you want these. Whether this affects your decision or not, remember that the contents of these tapes would be discoverable items in a suit.
First published on BankersOnline.com 8/4/03