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Robbery Prevention

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Question: 
What steps can a branch manager take to prevent robberies?
Answer: 

The question as to whether a branch manager can or cannot prevent a robbery is arguable in and of itself. What a branch manager can do is take proactive steps to create an environment that deters criminals from considering whether to rob a particular branch in the first place. Some of these measures include:

  1. Limit the number of entrances to a branch. Instead of allowing customer access through two doors, use one door. (Additional doorways for staff can be secured with access control systems)
  2. Consider designs that have teller counters to the rear of the branch. This acts as deterrent because a robber will have to cover a greater distance to exit the branch.
  3. Employees who are well-trained and vigilant in robbery procedures
  4. Numerous security cameras that are clearly visible
  5. Establish an emergency action plan in case of robbery, and review it periodically to keep it current
  6. Branches need to periodically test security systems for effectiveness and reliability


Bartholomew J. (Bart) Frazzitta, Vice President and General Manager, Physical Security Division, Diebold, Incorporated

Bart Frazzitta is vice president and general manager of physical security for Diebold, Incorporated. Based in Canton, Ohio, Bart is responsible for the development, sourcing and manufacturing of all Diebold physical security and facility products. This includes vault doors, modular vault walls, safe deposit boxes, drive-up pneumatic systems, safes, bullet-resistive products, work station furniture, fire-insulated products and other related items.

Frazzitta joined Diebold in 1972 as a sales representative in western Pennsylvania. He has since held various positions with Diebold, including regional sales manager, division vice president of sales, and vice president for Marketing. In 1991, Frazzitta was elevated to his present position of corporate officer and vice president, which entails all of the physical security and facility products that Diebold now offers globally. Frazzitta also serves as a board member for the company's subsidiary in Mexico - Diebold Mexico and Diebold China.

Prior to joining Diebold, Frazzitta worked for the Dover Elevator Corporation in Pennsylvania, Tennessee and Illinois. A native of New York metropolitan area, Frazzitta earned his bachelor's degree in Business Administration from the City College of New York in 1965.

Diebold, Incorporated is a global leader in providing integrated self-service delivery systems and services. Diebold employs more than 11,000 associates with representation in more than 80 countries worldwide and headquarters in Canton, Ohio, USA. Diebold reported revenue of $1.7 billion in 2000 and is publicly traded on the New York Stock Exchange under the symbol 'DBD.' For more information, visit the company's Web site at www.diebold.com.

CONTACT: Bart can be reached at (330)490-5562.

First published on BankersOnline.com 10/1/01

First published on 10/01/2001

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