Answer:
"In-store" branches may pose special security problems for both employees and customers. The institution must comply with the host's own security practices first, before it can use its own. The host's security practices may conflict with the institution's practices, particularly regarding.
- Opening and closing activities
- Alarm activation procedures
- Placement of security cameras - or the forced reliance upon the host's cameras and recording system
- Height of teller counters
- Installation of bandit barriers
- ATM replenishment procedures
- Armored carrier cash delivery
- Selection of emergency evacuation sites
- Emergency evacuation tests
- Use of security guards
- Use of a floor-to-ceiling gate to secure the branch during non-business hours
In addition to the institution's normal security practices, "in-store" security training should also include:
- Orientation and periodic retraining regarding the host's facility and security practices
- Orientation and periodic retraining regarding evacuation sites, the use of any specialized equipment and opening and closing procedures
First published on BankersOnline.com 4/19/04
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